DELIVERY

Please refer to our Delivery page /delivery/ for specific details on delivery, including any particular restrictions that may apply from time to time depending on our third-party delivery company. Whilst we will use all reasonable endeavours to ensure that your order is delivered to you within the times stated on our Delivery page /delivery/ Our deliveries are carried out by a third-party provider and as such this process is largely out of our control. If an event does occur which may affect your delivery and/or is otherwise outside of our control we will attempt to contact you.

Your delivery will need to be signed for when it is delivered to you so please ensure you make necessary arrangements for someone to be at your address to accept delivery of goods. If nobody is able to accept delivery of your goods, this may result in the goods returning to us and as a result any charges for redelivery may need to be paid by you.

Your delivery will be delivered to the nearest accessible location to the delivery address that you provide to us (Kerb side Delivery). Please ensure that any hazards that may prevent your delivery being taken off of the delivery lorry are removed, to the extent possible. If there are immovable hazards or obstructions (e.g. steps, uneven or gravel paths or driveways for example) your delivery may be made to an alternative location between the delivery vehicle and your property. If your property has limited or difficult access you must let us know at time of placing your order, using the delivery restrictions comment box. The goods will become your responsibility at the point of delivery.